Unfortunately, we no longer offer remote support via AnyDesk. In addition to the pricing policy, the real “deal-breaker” - which also led to the termination of our contract - was that AnyDesk could not be made to run properly on our Linux systems based on the Wayland display server. However, in a secure, “state-of-the-art” IT environment, there is no easy way around Wayland, X11/Xorg is in this subject just out of step with the times.

We are currently searching for a reliable alternative - ideally open-source and self-hosted - because we are committed to the core principles of the GDPR and because security, data protection, and digital sovereignty have been part of our DNA since the company was founded!

Unfortunately, we must therefore currently rely on purely temporary, functional alternatives; our support team will inform you of the available options as needed.

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