In the event of browser or display problems, please click on the following link and take a screenshot. Then send the screenshot to us by e-mail.
A screenshot of the actual problem is also required in order to reproduce the problem.
We offer our customers a quick and easy remote support option, with costs depending on the SLA contract.
To do this, download the software from the link below and run it. Versions are available for Windows, Linux, MacOS, Android and iOS, among others.
Installation is not necessary, you only need to save the file and then run it. On Linux and Mac, it may be necessary to unzip the file beforehand. On iOS, please download the app via the App Store (link also below) for a frictionless installation.
You can download the remote maintenance software here:
AnyDesk offers maximum compatibility with fair pricing for remote support software. Gone are the days when customers' remote support software had a different version than the supporter's and a connection was refused! With AnyDesk there are no such problems!
Furthermore, AnyDesk Software GmbH, a company founded by four former TeamViewer employees, is based in the Federal Republic of Germany (EU) and is currently at least predominantly privately owned and under German management. Based on these key data, we at Riccabona.IT are of the opinion that data protection can be implemented sensibly and that the GDPR can be fulfilled in the legal sense in the first place.
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